This Privacy Policy explains what information the WayME app ("WayME", "we", "our") collects, how it is used, and the choices you have. By using WayME, you agree to the practices described here.
Information we collect
- Account information. When you sign in with Google, we receive your email address and a unique user ID through Google Sign-In and Firebase Authentication. We use these only to create and secure your account.
- Location. With your permission, WayME accesses your device's location while you use the app ("when in use") to show nearby places and search results around you. Location permission is optional — you can decline it or turn it off at any time in your device settings, and you can still search places by name.
- Your content. Trips you create, itineraries, checklists and favourites are stored on your device and, when you are signed in, in our cloud database (Google Firestore) so they sync to your account.
- MEKA assistant messages. Questions you type to MEKA are processed to generate an answer. Much of MEKA works entirely on your device. If MEKA's optional smart mode is active, your message text is sent to a backend service we operate to generate a reply.
We do not collect payment card information. Bookings are completed on our partners' websites (see below), and they handle your payment details under their own policies.
How we use information
- To operate the app: signing you in, saving your trips and favourites, and showing relevant nearby places.
- To answer your requests in the MEKA assistant.
- To maintain, secure and improve the app.
We do not sell your personal information. We do not use your information for third-party advertising, and the app contains no third-party advertising or tracking SDKs.
Third parties
- Google / Firebase. We use Google Sign-In, Firebase Authentication and Cloud Firestore to provide accounts and data storage. Google's handling of data is described in the Google Privacy Policy.
- Apple Maps (MapKit). Place search and maps are provided by Apple. Apple's handling of map requests is described in the Apple Privacy Policy.
- Booking partners. When you tap a flight, hotel, movie, event or activity in the Bookings section, the partner's site opens in an in-app browser. Anything you enter there — including booking and payment details — is provided directly to that partner and governed by their privacy policy, not this one. We may receive confirmation that a booking occurred so we can earn a commission from the partner; we do not receive your payment details.
Data retention
Your account information, trips and favourites are kept while your account is active. When you delete your account, this data is deleted from our systems, except where we are legally required to retain limited records. Content stored only on your device is removed when you delete the app.
Your choices and account deletion
- Delete your account in the app: open the Account screen in WayME and choose "Delete Account". This deletes your Firebase account and your saved trips and favourites data.
- Delete by email: you can also email us at hello@mekedlandigital.ca from the address on your account and we will delete your account and associated data.
- Location: manage location permission any time in your device's Settings.
- Access and correction: email us if you would like a copy of your data or a correction.
Children's privacy
WayME is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
Security
We use industry-standard services (Google Firebase) with encryption in transit to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to limit what we collect in the first place.
Changes to this policy
If we change this policy, we will update this page and revise the "Last updated" date above. Material changes will be highlighted in the app or on this page.
Contact us
Questions about this policy or your data: hello@mekedlandigital.ca.